This will be processed within 8 days after the specified moving date. You will receive confirmation of the termination and the final settlement will be drawn up. This is the reconciliation of the consumption from the beginning of the year up to the cancellation date with the paid advance instalments.
This will be settled, refunded, or collected within 8 working days after receipt of the final settlement.
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Articles in this section
- Requesting a Payment Plan
- Can I choose a different direct debit date?
- How can I adjust my advance payment amount?
- How and where can I view my invoices?
- The direct debit did not go through, what now?
- To which account number/ IBAN number can I transfer my monthly instalment, annual statement or final settlement?
- Change payment method
- How can I change my bank account number for direct debit?
- How is my annual statement structured and when will I receive it?
- Final Settlement