The customer portal

After your move-in has been processed, you will have received a confirmation containing your personal customer number. You can activate your customer portal using this customer number and an email address Register account | Customer portal.

In your customer portal you will find:

• Your personal details
• The tariff sheet
• The advance payment amount
• The option to adjust your advance payment
• Invoices
• Your energy consumption
• A copy of your energy supply agreement
• The general terms and conditions of supply
• (Technical specifications)
• The button to report your move